What is ShopRunner and how does it work?

ShopRunner is an annual membership that can be used to apply free 2-day shipping and free returns to orders placed within our network. ShopRunner memberships are typically $79/year, and we do not offer monthly billing at this time. We also run various promotions with many of our partnered retailers. 

To see if you qualify for a free membership, please visit this page or check your current membership type here.

To utilize your membership benefits on ShopRunner, you can do so in a couple of different ways:

  • Go to ShopRunner.com and sign in with your email address. If you don't know your password, click "Forgot Password." Once you're logged in, you can see our list of stores and shop through our site.
  • Navigate to the retailer's website and shop. At checkout if you see the ShopRunner logo as an option for shipping, select that and it will prompt you to log in. Once logged in, free shipping will be applied to eligible orders.

 

While all orders are processing, fulfilled and shipped directly by the retailer, ShopRunner is always happy to help look up your order status, or assist you with accessing prepaid return labels.

We work diligently to ensure integration on our partners’ websites are user-friendly across the board. Because of this, ShopRunner benefits are not available on each retailer's mobile apps. In order to utilize your ShopRunner benefits, please navigate to the retailer's website using your preferred browser on tablet, mobile, or desktop.

Promo Codes and Discounts
Depending on the retailer you are shopping with, you may not be able to use ShopRunner benefits in conjunction with some promotional codes or sale events. If that is the case, the retailer's site will provide you with more information at checkout. 
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