Canceling My Order

At this time, no order placed using ShopRunner or District can be canceled, changed or expedited. If you ordered the wrong product or size, remember that returns are always free! Reach out if you need assistance with accessing a free return label

 

If you believe you made an error need to cancel or change your order, we suggest contacting the store immediately to see if they can intercept. 

Please note: Due to how quickly orders are processed, the store may not be able to accommodate changes or cancellations. In that case, you may also be able to create an account with the courier in order to make changes after your order has shipped.

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