How can I cancel or change my order?

Once your order is placed on the retailer’s website, it cannot be canceled or changed by ShopRunner. Please remember, all returns are free! Therefore, you can simply wait for the item to arrive and then return it.


If you are in an absolute pinch and need to cancel, you may contact the store directly and reference your order number located on the ShopRunner website. 

Please note: Due to how quickly orders are processed, the store may not be able to accommodate changes or cancellations. In that case, you may also be able to create an account with the courier in order to make changes after your order has shipped.

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